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pre order cancel

i cant cancel a pre order on the playsation network and cant get on live chat how do i cancel this pre order

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Someone using my psn account

I changed my password + email and i followed the following topic: https://support.us.playstation.com/articles/en_US/KC_Article/Deactivate-Consoles-Via-PC-Website/? and still i get kicked out of the...

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Playstation Defect

I can't get play station to add funds. I get messages saying my credit card information is incorrect when clearly it is not. Does anyone else have a problem giving them money? I mean, it is a...

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Taking money out of my debit card

I recently got my monthly bank statement and I've noticed PlayStation network has been taking money out of my account I only gave permission one time. If I do not recieve my money I will be forced to...

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Account hacked

Hi! My account was hacked today, got an email from you "Sign-in ID change, This email confirms that your Sony Entertainment Network sign-in ID (Email address) has been changed successfully." But I...

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Can't log into playstation network on ps4

I can log in on my phone and pc but not my ps4. Keeps telling me I can't use another users ID. Please help

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downloaded games

if i buy a game on the playstation store and download it do i have to be connected to the internet to play it

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Deactivate Primary Account

how can i deactivate a primary ps4 without the ps4 its activated on 

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account hacked

please help!, someone hacked my account and changed my email

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I need assistance with a blacklist issue at an ISP level.

I am looking for help from the Sony NOC team and don't have better contact info at this point so I hope someone picksup on this... I have multiple PPPoE servers with upwards of 500 users running throug...

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Please help

Please help I got hacked. They changed my email edress and they already purchased 100 euros on my account. I created a new account  using the same email to write you, since I can't log in with my first...

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New console, unable to sign in to Playstation Network

I just bought a new PS4 and I am unable to sign in to the Playstation Network. I created a new account today with my PC, but when I try to log in to the PSN, all I see on my screen is a "Please...

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I want to deactivate my account

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Id changed

My email address has been changed and I obviously can't log in to change it back. What do I do?

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PSN Messaging not working

Hello, My name is Nicole. Recently, my PSN ID "bobisrawasfxck" was reported inappropriate so I had it changed to "ohlookitsbob".Ever since my PSN ID was updated, my messages haven't been working. I try...

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I want to deactivate my account

My play station 3 was stolen, I bought a new one. I want my old account on my new system but it won't let me log into my old account from my new PS3

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Sub account creation successful, but sub account never appears created

I have followed the entire process more than once and the result is always the same.- Clicked sub-accounts- Clicked create sub-account- Filled the form (email and password fields)- Received the email...

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Why cant I buy Bo3 Standard edition?

I have selected it and it says content cannot be selected at this time. Help pls

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Can't activate ps4..says already activated another. I've had this one two...

Other users (the kids accounts local to the ps4) cant access the content on the ps4, it has locks on them and it turns out my own account isn't activated as the primart ps4. It was working this...

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Just bought "just dance 2016 unlimited"

But I cannot access the "unlimited" features. It just tells me to purchase unlimited.

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