cancel pre-order
Refund downloading game
PSN already linked to another UPlay account
This account is already linked to an UPlay account that's not mine. How can I unlink it through PSN?
Connected to internet and psn but wont let me play online
Ever since the system update, it wont let me play online. Its connected to the internet and signed into psn and i can join parties and see friends, but when i go to play a game it tells me the servers are down and wont connect but the friends i am playing with works. then i check the servers and say theyre all up. what is happening, Thanks
PSN Net Speed Test Gone Rouge?
I pay for 250mbps download and 50mbps upload. I know the intrernet connection test on the ps3 and ps4 arent by any means accurate but everytime i tested it in the past i use to get speeds a little above the speed i pay for.
now recently i can't even make it pass 10mbps dl and 2mbps on ps3 and on ps4 i can't make it pass 31mbps dl and 3mbps ul...
i think this happened on the 4.00 firmware update.
should i be worried?
Credit Card information not valid.
In the past I would add my credit card, add funds to wallet from that card, then delete that card as a security measure. Now I can no longer add any cards or even PayPal despite having entered the correct info. It seems as if my account has been flagged to disallow anything but PSN gift cards for adding funds to my wallet. Sony needs to correct this problem. It's very frustrating to enter valid info and be told credit card is invalid, same for PayPal.
Canot sign in to psn cuse error 30005-8
Error code NP-41397-4 can't connect to PSN
Had to change email
I had to delete my original email account I had set up before. Now I have to confirm my password with that email address, but I can't, so I can't log into my ps4, keeps tellling me to change my password?
help pls
Hi there,
"the downloaded fie is broken SGJY427"
ı cant solved problem on my ps4
help pls
I can't buy the items in my account, why is the transaction failing?
Why won't it allow me to buy the items in my shopping cart? I added a new Credit Card and made it default, and I want to buy the games on sale. Please help me!
Spotify Account
$10 wallet credit
was just curious if anyone else got a $10 credit to their wallet ? I didn't, my nephew who was on earlier today said he did, and it was a "thanks for being a member " type thing, i'm just curious as to why that would happen for him but not me, would have been nice, but yea... cool for those that got it... anyone else?
My PSN account can't sign in on any playstation.
My account cannot sign in on any playstation. My friends accounts all work on my playstation, but mine does not. The internet works great. My account does not sign in on my friends' playstations either. It works fine on playstation.com, but not on any playstation 4. I tried using my neighbour's wifi as well, but that did not work either. I reset my router, and my playstation. I initialized my playstation as well. I am locked out of all my games, and playstation live chat support has been useless!
I logged in and changed my password on PSN website, but it didn't work. I still can't sign in on my playstation or my friends'.
I live in China, but this has never been an issue before. I was playing a game of NHL yesterday and it just booted me out.
I receive error code NW 31456-9 whenever I try to log in.
Please help!!
Problems with connecting to psn
Internet connection
wc-34891-5
how do i add my debit card without tihs problem popping up
What's New Not Loading Since 4.00 FW
There were other posts about the topic but none since the 4.00 release so I figured I would make one. Is anyone's "What's New" section loading? Mine hasn't loaded since official 4.00 firmware release but it loaded fine during both the beta phases of 4.00. This has happened before with older versions of firmware installed but turning off my PS4 and rebooting my modem and router would usually fix the issue but not this time. I have a few other people on my friends list that have communicated to me that it is not loading for them either. The last day it updated was 9/13/2016 .
My money was stolen through PSN
Started getting emails that purchases I didn't make were being made. money withdrawn form my bank account into the psn. n other way to get inforation CAUSE SONY AND PLAYSTATION HAVE THE WORST CUSTOMER SERVICE!! How the **bleep** to I get my money back?
PayPal not working
I'm trying to buy games from the flash sale and it tells me there's an error. So I tried addng funds from the store page and get "The credit card information is not valid. Please check your entries carefully.". Thing is I'm trying to use my linked PayPal account which I've used multiple times, as recently as the 9th of this month with no problems. Any idea what may be causing this?