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Channel: PlayStation™Network Support topics
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Change backup email

How d I change the backup email  

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Can't download from PlayStation Store

I bought the Rainbow Six Siege Season Pass and when I tried to download it on my PS4, it gives me an error code. I tried going to the PlayStation Store from my PC and starting the download there with...

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PlayStation store website

Im trying to login to the playstation store website for the game world of tanks but it keeps sayin sign in failed. I have the right account name and password. 

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My Old Ps3 Network sigh in

Hello I Am Texting u all on some help with my psn and it is on my old ps3 i drop and broke and i for got the email and password i think the email is *removed*But I For got the password  and i thew away...

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PSN says im signed in when im not

So i noticed this morning while watching my GF play that i was signed in when i wasent. my log in settings havent changed (password) and nothing has been purchessed. havent played gta in a month. i...

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Banned from live chatting with PSN

when i try to start a live chat i get this message.We are unable to process your Chat request at this time. You can tweet support questions to @AskPlayStation or contact us by phone at 800-345-7669....

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Account

When I go to 'devices' on your website it only says activate however the instructions tell me to go there to deactivate my account. Need to fix!! Also, contact me so I may deactivate my account MOD...

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Cant download any updates neither games (CE-36244-9)

So, i just bought my playstation from singapore which was region 3, then i brought it to indonesia, then for at least less than a month i played the ps4 there were no errors at all, but currently my...

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PS4 All Terraria Communities are Currupt

I don't know if it's just me, but all communities that have their game set to "Terraria" seem to be corrupt. They all give me a "Your Community did not load correctly. Try again in a few moments." I've...

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Sign in Id Change, Ps4 deactivated

Yesterday, I received an email saying I changed my signin id and someone purchase some in-game coins for 99.99 dollars. I did not give my infomation to anyone. Also my PS4 was deactivated somehow. I...

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Psvue payment

How do I make payment want except any of my cards says wrong address MOD EDIT: Moved from the PlayStation® Games & Services Support Forum. -minako85v

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Account

Excuse me playstation employees but I'm currently being hacked into a way. In simpler terms someone seized my account info and made their PS4 the primary device.(Smart right lol) If you can please help...

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20 Psn Card Trouble

Hi, I have a problem with a psn card. I buy a 20 dollars psn card, when i put the key, the system recognise the key, but i get this message "The Prepaid Card code you entered is incorrect or is no...

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Cant addSony Card as a payment method

I am 100% entering in my payment method correctly, took out or spelled out address abbreviation. The error is "enter a valid card". I have more than enough credit. I am no behind, there is no security...

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Someone stole my account

Hello please iambic trying to contact you because I was playingingredients gta and then I got off alittle and then I got a email that someoneeds changed email and password I want my account back if you...

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Skippy 6 Gaming community fails to load correctly

Hi there, Ever since the night before this post the Skippy 6 Gaming community has been failing to load for its members. Being a YouTube content creator Skippy uses this community to keep in contact...

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A purchase has been made without me knowing?

I just received emails from PlayStation and Paypal saying money was transferred to my PS Wallet.  A purchase of $19.99 has been made for "2000 Neverwinter Zen".  I don't even own or ever played...

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Adding money to account

Im trying to money on sons account MOD EDIT: Moved from the PlayStation® Games & Services Support Forum. -minako85v

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PSN code

Hello There. Please I need your help. I just got a new PSN gift card and I took off and so 3 letters are missing on my PSN card. I did that by mistake please help me. MOD EDIT: Moved from PlayStation...

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Activate as you primary PS4

It says that my account is set up as someone else's primary account on there ps4. I need to change that so I can't set my account on my ps4 as my primary

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