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Channel: PlayStation™Network Support topics
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Can't add more funds to wallet

I want to buy a $60 game that is only available digitally.  When I try to buy it, I get the error message that the credit card is invalid, even when I try to use Paypal.  Trying to add funds directly...

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My account was hacked!

My account was hacked and I cannot activate my ps4 as primary. Whoever hacked my account activated it on their ps4. PlayStation has denied my request for deactivation. I don't know what else to do.Mod...

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My account got banned from playstation network for some reason.

One day, im playing Dyinglight with my friend and i drop my weapon. i kill my friend becayse i was trying to find my weapon. he came back and killed me. i quit and turned of my PS4 immediatly. 30 mins...

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Can I delete my account and retain my PS Plus?

I need to delete my account because I accidently used my REAL name as my user acount and now it is showing up on every game as my avatar.Can I delete my account and still use playstation plus that I...

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MY TRANSACTION HISTORY AND GAMES ARE GONE!!!!!!!!!!!!

Had this PS3 for two years. Bought Minecraft and a few other games. Now ALL record except those in my game save file are gone! My account is blank, my wallet is blank and I have no games that I paid...

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PSN connection unstable

<p>I recently got a new router and my PS3 connects to the Internet but PSN keeps either not signing on or if and when it does logs me out at random including in the middle of getting onto and...

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PSN Account Was Signed In on Friend's PS4, Need Advice / Help

So I had my psn account on my friends ps4 and he keeps signing into it and kicking me off and I Changed my psn password and I'm not sure if that worked so does anyone know what I should do?  Mod Edit:...

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Does Sony have customer service representatives? If so, how do I contact them?

ssia

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Problem by Purchasing a game

Hello, well i tried to buy Uncharted the Nathan Drake Collection and it gave me an error, but as soon i tried to buy it again it said "download" so i did. Now that i've downloaded it, it says that i...

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How to report hacker with proffs???

Dear community,Some players are hacking and selling some hacks to others. So i want to report them for that and also they have jailbreak. Well could you please tell me how to report them with valid...

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PsN down in florida?

Ps4 says PsN is dwn but my friends say its still up

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Friends does not appear

I am unable to view my friends when connected in my ps4. However, all of them appear to me when connected on my sony cell. How can I solve that?

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Can't Redeem Code

A couple days ago I bought 2 great white shark cards for GTA V from Gamestop as part of their buy 2 get 1 free deal. I received the email for the third code today, but when I try to enter the code it...

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Playstation Store

Hello, I tried to download a "free" episode of UFC with Brock Lesnar vs. somebody (I forgot) and it was added to my cart, yet nothing happened. So I attempted to go to my cart and remove the video, but...

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Is it possible to transfer saved game progress from my account to the new one...

Buying a second ps4 for my household and wanted to know if I can transfer my son's saved progress in various games. ie. fallout 4, just cause 3 etc to a new account I'll be setting up for his own ps4?

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Ce-39984-3

Whay

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Confused

I cant stream twitch iaccidently made myself a sub account

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Double purchase

Hi I ordered some Fifa points (3.99) using the PlayStation store and you charged me twice and also I only received 1 set of Fifa points so if you could refund me the half u have charged me for that...

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never received items asked for a refund and licensed content was removed and...

So I contacted Sony live support about two 50 x loot boxes for Overwatch that I paid for and never received. I  asked repeatedly for them to be careful and not remove licensed conten with the refund...

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creating account

hello im bryan from Mauritius and its a problem for me to create a PS Account, as i cant buy on PLAYSTATION STORE .Please help  me. MOD EDIT: Moved from the PlayStation® Games & Services Support...

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