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New PS4 can't connect to PSN, but connects to wifi

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I just purchased a PS4 a week ago and I haven't been able to connect to playstation network once. It connects to wifi perfectly fine, but for some reason every time I try to sign in to psn I get a CE-35287-5 error telling me that the feature is unavailable. I've tried port forwarding, messing with the mtu and dns settings but nothing seems to work. I heard somewhere that it could be a firewall issue with my xfinity router, but the port forwarding should have fixed that and it didn't. I contacted both sony and comcast and they had no solution to this problem...has anyone fixed this problem, or at least encountered it? 


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