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Can't log in the PS Store

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I can't log in the PS Store with my account, even from a browser of any PC. I already talked with the PSN support and even they can't help me. They said " we don't know why this is happening with your Account, but maybe is a  maintenance" , but has been 4 months and the problem continues. I already checked everything, is not my internet, i can log in the PSN normally and play online, but i can't log in PSN Store. The PS4 don't show me any "error code", the screen only continues "Loading". And in my PS4 had my brother's account , his account can log normally in the Store. And to get more weird, my account can log in the PS Store only by my PS3. 


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