So this is your guys' stance for dealing with hacked accounts on PSN? Just lost forever is my alternate PSN account you guys are awesome. All the movies i bought my credit card information just yea GFY is pretty much what i get
Daniel (5/5/2016 2:13:01 PM): Hello, My name is Daniel how may I assist you today?
Me (5/5/2016 2:14:08 PM): Daniel hope your having a good day, I have recently had some issues with one of my PSN accounts that looks as if it has been hacked and not able to reclaim the account as the login email address has been changed.
Daniel (5/5/2016 2:15:26 PM): Hi, Chris.
Me (5/5/2016 2:15:26 PM): I contacted last night and was told that due to security reasons theres nothing that can be done. I am stressed about the situation and i am finding this a little hard to believe that we can not go back to my original email so that i can get this account reclaimed
Daniel (5/5/2016 2:15:31 PM): Nice to meet you.
Me (5/5/2016 2:16:27 PM): Last night while i was on my other account i lost connection to my game and got a message that it had been signed in from another PS4 which raised an alarm and noticed that my other account was online playing fifa
Daniel (5/5/2016 2:16:34 PM): I'm truly sorry to read that you are not able to access to your account. I'll be more than glad to see what's going on.
Daniel (5/5/2016 2:16:38 PM): Thank you for the information. One moment, let me go ahead and access your account.
Me (5/5/2016 2:17:10 PM): i appreciate the help i just am a little perplexed why i couldnt do anything last night and a little frustrated.
Daniel (5/5/2016 2:17:57 PM): Thanks for waiting, Chris.
Me (5/5/2016 2:18:05 PM): i have a copy of drivers license with my name whatever you may need to validate its me
Daniel (5/5/2016 2:19:50 PM): I'm truly sorry but I'm afraid that we are not able to make any changes on the account.
Me (5/5/2016 2:20:31 PM): i dont understand why i get an email saying the account email has been changed and to contact you guys but there is nothing that can be done?
Me (5/5/2016 2:21:09 PM): whats the process at looking at this to determine that something doesnt look right with this account change?
Me (5/5/2016 2:21:56 PM): email account change i should say
Daniel (5/5/2016 2:22:08 PM): I completely understand about not being able to recover the account, but due to security measure we won't be able to make any changes. Beside this request is there anything else I can assist you with today?
Me (5/5/2016 2:22:23 PM): so your telling me its lost forever?
Daniel (5/5/2016 2:23:10 PM): Unfortunately, it appears I am not able to assist you with your request today. I will be disconnecting this chat session. Thanks for contacting PlayStation.