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Channel: PlayStation™Network Support topics
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been hacked

someone has hacked my account but they just use it to play the last of us multiplayer. been happening for a few days now. they play when i go to sleep after noon ataround 4 or so. help?

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Connects to Internet but can't sign in to psn

My wifi connects fast but I'm not able to sign into psn at all, is it down?

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Unable to deactivate hacked devices.

I've been hacked a few months ago, I was finally able to change my password but I can not get rid of the other devices who the hacker logged onto with. I've done everything, but I can not do much with...

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Delete sub account

Hello, my son was wanting to change his profile ID and found out that we can't. So how do I delete his sub acount so I can use the email address for the new ID he has created?  And how can I add my...

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Don't remember password AND email address is no longer active

Hi, I can't log onto the network...and my email account has since been changed (the email I used to initiaize the account several years ago is no longer a valid email address.) How do I go about...

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Needing help with error code CE-32894-6

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managing friends on playstation.com

hi i would like to be able to add and delete friends on the computer online like how i can on xbox.com

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CE-35287-5 Cant log into PSN. connection fine

Over a week. Still cannot get on PSN. I have tried all the tricks. My connection is great. Same error all the time. Down detector confirms my suspicions that their network is down.

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Error 37397-9

Can not connect to play games help

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Bought Game Only Hours Before 50% Off Sale

I bought Star Wars Battlefront for $40 yesterday. Then a few hours later it's on sale for $20. - is there any way y'all would put $20 back into my account? I'm only am able to buy 1-3 games a year. I...

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trouble connecting my phone

Is it possible to get the PS App for the Windows phone?

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PS Vista Error Code C2-12387-7 PlayStation® All-Stars Battle Royale™ PS Vi

Dear siri bough PlayStation® All-Stars Battle Royale™ PS Vita on PSNwhen installing have Error Code C2-12383-7 pls help  

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PSN codes not working

I got a couple of PSN codes that don't work. Ive tried using them on the PS4, 3 and PC and its always the same result. They are from the same area with the same currency and Ive received them recently...

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Buying playstation store gift card from real store

So today at morning i went to shop to buy giftcard and when i get home isee that code needs to be 12 letters long but my code is 8 letters long on that card (theyr all numbers) Guys plz help **bleep**...

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Account charged $20 without consent!

Today my account was charged about $20 for FIFA 16 at 4:31 PM. It was charged on my paypal account but I wasn't even home at the time so how could it have been charged?! I don't like sports games...

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Someone else is using my account !!!

I never gave my account info to anyone !!! And now someone is right now playing gta5 on ps4 and I know I don't own the game !!! I deactivated all my devices made my ps4 the main system again !!!...

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Account Being Suspended

Does your Psn account become unsuspended at the exact time and day it started?

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Dead Island Definitive edition price change

Hello, I preordered the Dead Island definitive collection on the 30th of may for $49.99 I haven't had a chance to download it yet but ny friend told me he was buying it today and he said that the price...

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Hitman upgrade pack purchased but won't download

I had purchased the hitman full experience and had been waiting for this download for a bit, but when i went to play it it told me that i had the purchase the next chapter and sends me to the store,...

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How do i redeem on ps3

Well... A while ago I purchase silver for destiny but on ps4 and I don't have a ps4 only 3 so i want to redeem but where's can i redeem? 

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