Help me find out why I can't make a purchase on PSN. It's getting annoying!
"The credit card information on file is not valid." (WC-40382-7)
Ionly use PayPal and do not have any CC on file. Did some research and verified that both my PayPal account and SEN has the same address. Only difference is the letter casing but that shouldn't be too much of a problem. I mean come on, I was able to make purchases in late January 2016 with the same PayPal account with no problems. Now I get an error message without anything being changed at all.
Figured I try and add a CC. Nope, doesn't even allow it telling me that the card number is incorrect when it matches exactly what I'm looking at on my card. So I can't even add one if I wanted to. Tried to transfer funds from PayPal, nope, doesn't work. Deleted and readded my PayPal acccount, well at least that worked. Tried making another purchase, fail.
Finally decided to call and chat in, they tell me that it's been locked out for too many failed purchase attempts and to wait 24hrs. I wait 72hrs and try again, same error. I should not have to go out and purchase a PSN value card (and pay taxes) to have it added onto my funds online just to make a purchase.