So today I went to log on to my ps4 to find that my account was banned. I called customer service at which point I was told that my account was permanently banned because someone reported me over my name being inappropriate. I've had this account for around 5 years; during which, I've had no complaints. I created the account back when I was in high school and was a kid who wanted to impress his friends with a funny name. The name itself is from a Madea movie, a movie that kids watch mind you. It's a variation of 1800-Choke That Hoe, which was a scene from the movie. It was meant to be comedic, not malicious. I've actually recieved messages from people who were fans of the movie, complimenting me on the name. I've also spent thousands of dollars on the ps store buying games, addons, etc. and have accumulated a lot of trophies over the years.
Ther person I was talking to told me there was nothing I could do. I asked if I could get the chance to change my name explaining that it wasn't meant to be offensive, but I was still told there was nothing I could do. So after years of playing on this account with no issues and thousands of dollars dumped into the ps store, I get permanently banned for something as silly as this? And the ridiculous part is that, chances are, the person who reported me was someone who I encountered playing COD or Overwatch and was mad after a loss in game and decided to report me for a reason as simple as to spite me.
I'm more than willing to change my name as long as I'm able to keep all my stuff. I'm also open to other solutions if there is one. But I find it very hard to believe I'm being permanently banned for something as small as this with no chance to reclaim my account.
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