Hi,
We bought my son a new PS4 for Christmas '15. He used his own money to buy a Playstation Plus year long subscription. ($50) A couple of days ago the console starts telling him that he needs a Playstation Plus subscription. Under the settings menu for the subscription information there is nothing listed in any of the fields. (all are blank)
Can anyone explain what has happened and how to resolve it? He should be good to go until the end of December.