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Charge back ban

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So the other day someone got access to my psn account, which was linked to paypal. I got a notice from PayPal that 150 had been transferred to my wallet, two minutes later I got an email that my psn email id had been changed. I immediately cancelled the transaction through paypal, which led to the ban. When I talked to sony support they said it had been escalated.. And they could not tell me what the email was changed to.. So they said I would have to wait for an email from them to verify my information and change my password.. Well I'm still not convinced that they are going to email my address, and just send the email to whatever address the person changed it to.. I don't know what else to do, I'm worried my account will be gone for good.

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