I went to upgrade my sub account to a master account because I recently turned 18. I did this on the PlayStation website on my phone and everything went smoothly. I went to login onto my ps4 and was prompted that I could upgrade my account on the ps4 (but I had just done it off of my phone) I thought what the heck and decided to go ahead and do it. It then asked me to sign into play station network, which I did, and then it asked me to confirm my first and last name as well as my avatar. I then hit the button 'confirm'. I then stared at a 'please wait...' screen for quite some time. I have restarted my internet as well as my ps4 and nothing has changed. I have now been staring at this screen for about half an hour and I don't think anything is going to change. Any help?
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