I was watching a streaming video service when I started to get messages that I was logged into another PS4 (I esa not). I went to chat, and they had me fill out the form to deactivate. I did so, but as I am sure the hacker did the same, my request was denied. So now I can't activate, and Sony won't deactivate the phony. I am aware that changing my password and e-mail until this is fixed is pointless.
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