My payment information is up to date and has been used successfully every time. It was only after today's (April 7th, 2016) update that I cannot make purchases anymore. I have tried PayPal as well, but it gives the same error.
The problem is after the update and several people are experiencing this. Even after the update, the system has been restarted, payment info checked a second time, and still the same errors.
Playstation... the community is unable to make purchases, to include paying their PlayStation Plus because of this error: WC-40382-7.
The error is a coding issue with the new update. For some reason all transactions with the Playstation Store that worked before are unable to work no, even through paypal. This inconvenience is also resulting in new customers returning their PS4 to the retailer and getting their money back.
This will cause a heavy hit to current business and future revenue that could otherwise be obtained regularly.
Please identify this issue. Thanks you.
The problem is after the update and several people are experiencing this. Even after the update, the system has been restarted, payment info checked a second time, and still the same errors.
Playstation... the community is unable to make purchases, to include paying their PlayStation Plus because of this error: WC-40382-7.
The error is a coding issue with the new update. For some reason all transactions with the Playstation Store that worked before are unable to work no, even through paypal. This inconvenience is also resulting in new customers returning their PS4 to the retailer and getting their money back.
This will cause a heavy hit to current business and future revenue that could otherwise be obtained regularly.
Please identify this issue. Thanks you.