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Activate/deactivate account issue

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Ok, so I had to swap out my ISP's modem. I wish I knew before I turned in the modem that I had to deactivate my account on my ps4 before the swap. Cause now it won't let me deactivate my account because it thinks I'm on a different ps4 but I'm not, and I can't activate my account until I deactivate on the old (current) ps4. What should be my next step?

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